1. Who We Are
Data Controller:
Sagewill S.r.l. (trading as Datsugi) Via Panciatichi, 16, 50127 Florence, Italy C.F. and P.IVA: 07481150485 Email: support@datsugi.com
2. What Data We Collect
We collect the following categories of personal information:
- Contact information: Name, email address, company name, phone number
- Business information: Project details, technical requirements, communication history
- Technical data: IP address, browser type, pages visited
- Payment information: Invoicing details, payment records
3. Why We Process Your Data
| Purpose | Legal Basis |
|---|---|
| Providing our services (consultations, integrations, project delivery) | Contract performance |
| Responding to inquiries and communications | Legitimate interest |
| Invoicing and accounting | Legal obligation |
| Improving our services and website | Legitimate interest |
| Marketing communications (only with consent) | Consent |
4. Who We Share Data With
Data may be disclosed to:
- Service providers: Hosting providers, email services, payment processors
- Professional advisors: Accountants, lawyers (under confidentiality)
- Legal authorities: When required by law
We do not sell your personal data to third parties.
5. International Data Transfers
When serving global clients, your information may be transferred outside the EU with appropriate safeguards established through standard contractual clauses or adequacy determinations.
6. How Long We Keep Your Data
- Active clients: Duration of contract + 10 years (Italian fiscal requirements)
- Prospects/inquiries: 2 years from last contact
- Marketing lists: Until you unsubscribe or request deletion
7. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase your data (“right to be forgotten”)
- Restrict processing
- Data portability (receive your data in a structured format)
- Object to processing based on legitimate interest
- Withdraw consent at any time (for consent-based processing)
To exercise these rights, contact us at support@datsugi.com.
8. Complaints
If you have concerns about how we handle your data, you can file a complaint with:
Garante per la Protezione dei Dati Personali Piazza Venezia, 11, 00187 Rome, Italy Website: www.garanteprivacy.it
9. Contact Us
Email: support@datsugi.com Address: Via Panciatichi, 16, 50127 Florence, Italy